[EpiData-list] Problems installing Epidata 4.6.0.6 on Windows 10 Home

EpiData development and support epidata-list at lists.umanitoba.ca
Sat Jul 3 06:21:49 CDT 2021


Can you take the zip file from the website, unzip to a folder and click the exe file?

Best wishes
Jens Lauritsen
Initiator and Coordinator
EpiData Association 

Den 1. juli 2021 10.57.55 CEST, EpiData development and support <epidata-list at lists.umanitoba.ca> skrev:
>Hi,
>
>I’m having trouble installing and opening EpiData Manager and
>EntryClient 4.6.0.6 on a brand new Windows 10 Home laptop.
>
>After completing the ‘All in one installer’ process, double clicking
>the shortcut icons does not open any application. On checking the
>Windows Application Logs, I see the following error message for both
>Manager and Client:
>
>Faulting application name: epidatamanager.exe, version: 4.6.0.6, time
>stamp: 0x00000000
>Faulting module name: libeay32.dll, version: 1.0.2.5, time stamp:
>0x56618848
>Exception code: 0xc0000005
>Fault offset: 0x000000000000ca23
>Faulting process ID: 0x2584
>Faulting application start time: 0x01d7686c70eb6c7f
>Faulting application path: C:\Program Files\EpiData\epidatamanager.exe
>Faulting module path: C:\Program Files\EpiData\libeay32.dll
>Report ID: 5ea1974a-9f7a-435c-90ac-006cc7a19264
>Faulting package full name:
>Faulting package-relative application ID:
>
>I have switched off all anti-virus software but this also didn’t fix
>the problem.
>
>Has anyone else encountered this problem? Does anyone have any
>suggestions on how to fix this problem?
>
>Thanks so much in advance!
>
>Regards,
>Johanna
>
>Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for
>Windows 10
>
>
>_______________________________________________
>EpiData-list mailing list
>EpiData-list at lists.umanitoba.ca
>http://lists.umanitoba.ca/mailman/listinfo/epidata-list

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.


More information about the EpiData-list mailing list