ALERT: Cannot send or receive email from some of your devices?

You will need to remove and re-add your email account if you are experiencing one of the following issues:

• You cannot send or receive email on some of your devices
• You are continually prompted to enter your login information on one or more of your devices

Please make sure to check all devices you use for UM email.

Instructions to remove and re-add email account

Windows

• Remove an email account
• Add an email account

Mac and iOS devices

• How to remove and re-add your account (PDF)

Android

• Add or remove an account on Android

Please contact the IST Service Desk at 204-474-8600 if you require assistance with resetting your email account.

Thank you,

Service Desk

Information Services & Technology

University of Manitoba

123 Fletcher Argue

230 Neil John MacLean Library

204-474-8600

Servicedesk@umanitoba.ca

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