Hello,

A link to Virtual Reference is being added to the Get It@UML menu to address the volume of requests for assistance using our e-resources.

This is a pilot project beginning in January 2015 with Virtual Reference staff helping patrons with e-resources and referring technical problems to Technical Services staff.

The presentation will cover a decision-tree and common e-resource issues as well as any questions you may have about this transition.

Who:

All virtual reference staff are encouraged to attend (please check with your supervisor before registering).

Elizabeth Stregger and Evelyn Bruneau from Technical Services and Bill Poluha, VR Coordinator will be presenting.

When and Where:

This session will be approximately one hour long, please signup for one of the sessions below:

Fort Garry - Archives Classroom, Dafoe Library:

Thursday, December 11, 3:00 - 4:00 p.m.: http://staff.lib.umanitoba.ca/node/6141

Tuesday, December 16, 9:00 - 10:00 a.m.: http://staff.lib.umanitoba.ca/node/6142

Bannatyne - Ross Lab, Neil John Maclean Health Sciences Library:

Thursday, December 18, 3:00 - 4:00 p.m.: http://staff.lib.umanitoba.ca/node/6143

Slides for these sessions will be posted to Staff.Lib and I'll send out a link when they are available.

NOTE: The Primo Standing Committee is working to address the issues related to accessing and using e-resources and a feedback form for us to communicate with the committee is available at: http://staff.lib.umanitoba.ca/OneStopSearch