Hi Everyone,
Two things that came up for me this morning on VR:
Microsoft Edge, the Windows 10 default browser, does not work with Ebsco databases.
Many other libraries are having the same issue.
If patrons have trouble with access, suggest Firefox or Chrome.
Patrons think they’ve claimed their library resources because when they sign in to search, their UMNetID shows up in the upper right corner.
When a patron goes through the SignUM process of claiming library resources, it shows their full name (first and last).
It’s a pain to type the instructions out over and over, so I put them in the LibAnswers Canned Messages Area for us:
http://umanitoba.libanswers.com/chat.php?m=c
Happy September!
Katherine
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Katherine J. Penner, B.Mus., M.L.I.S.
Acting Section Head, Eckhardt-Gramatté Music Library, University of Manitoba Libraries
204-474-7911