Hi all, <br><br>Some of you may already know this, but I wanted to pass on a little tip I learned during my last VR shift. <br><br>I had two patrons who were having trouble accessing articles through GetIt@UML; they were getting this link instead of the full text of the articles -<a href="http://sfxhosted.exlibrisgroup.com.proxy2.lib.umanitoba.ca/umanitoba/img/ajaxtabs/transparentpixel.png" target="_blank">http://sfxhosted.exlibrisgroup.com.proxy2.lib.umanitoba.ca/umanitoba/img/ajaxtabs/transparentpixel.png</a><br>


<br>The lovely Jen Funk informed me that this URL (both of my patrons asked about the &quot;transparent pixel link&quot;) means that the patron has too many windows open with GetIt@UML info. If they close some and try again everything should be fine. <br>
<br>Hope that helps, <br>Janet<br><br clear="all">Janet Rothney<br>Dentistry




 Librarian<br>Neil John Maclean Health Sciences Library<br>University of Manitoba<br>789-3656<br><a href="mailto:Janet_Rothney@umanitoba.ca" target="_blank">Janet_Rothney@umanitoba.ca</a><br>



<a href="http://libguides.lib.umanitoba.ca/health/" target="_blank">http://libguides.lib.umanitoba.ca/health/</a><br><br>