Hi Everyone

In 2020 all librarians and staff on Ask Us will be asked to begin using the new libchat/libanswers dashboard regularly. The new dashboard has some added features (such as screensharing) that will improve online communication with patrons and make Ask Us shifts a little easier for staff. I’ve scheduled three sessions in November to give you the opportunity to become familiar with the new dashboard before we make the change next year. You can register for one of the sessions below. All Ask Us staff are encouraged to attend one session.

Neil John Maclean, Ross Computer Lab
Nov 14,   2:00-3:30pm
https://lib-umanitoba.libcal.com/event/3525082

Elizabeth Dafoe, Gold Lab
Nov 15,  10:00-11:30am
https://lib-umanitoba.libcal.com/event/3525087

Elizabeth Dafoe. Gold Lab
Nov 21, 2:00-3:30pm
https://lib-umanitoba.libcal.com/event/3525088

If you have questions feel free to email me.

-Kyle

Kyle A. Feenstra
Coordinator, Learning & Instruction Support
University of Manitoba Libraries

kyle.feenstra@umanitoba.ca

204-480-1053