IST continues the efforts to recover the health of our hardware systems. Additional parts are expected to arrive this evening. To implement the new hardware and restore our systems, we will shut down most services starting at 6 PM on Oct 11th. Any system not operational at this time will not be recovered until the new hardware has been implemented.
Angel and Novel systems will remain operational for this afternoon.
It is our intention if possible to keep the Angel system operational throughout the system work planned for this evening.
If the new hardware is successful all systems will be brought back into service and the system should be fully operational by 6 am on Oct 12th.
We do not expect at this time to have suffered any loss of data throughout this process.
Brian Goodman
Client Support Manager
Help & Solutions Centre.