We discovered that staff logged-in to LibChat may not have their names displayed in the
Staff Online box in LibChat
When you login to LibChat and do not see anyone listed under
Staff Online initiate a Group Chat (icon in the top right corner of
Staff Online box) to say hi and find out who else is online with you.
This will help us with our shift change transitions.
We are working with SpringShare to resolve this issue.
Stay tuned for updates in the Administrative Announcements box on the
LibAnswers dashboard.
Bill
VR Coordinator