Hi everyone,
I just want to advise you that we have a repeat customer
who seems to get his or her jollies from asking questions about “poo” (not the
Winnie-the-Pooh kind). We’ve received at least 4 of these chats by this
person, the latest being this afternoon. The chats are the sort of thing
you might get from a grade-school student. They’re not obscene, but they
*are* annoying.
I would suggest that if you get this person that you either
close the chat or advise them that we can trace their IP address. That
may discourage future chats from them.
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference
Coordinator
University of Manitoba Libraries