Hello again,

Was it the library accounts that were unavailable? Or electronic resources? What kind of error message was being given?

Thanks!

From: Candice Lewis
Sent: Friday, August 07, 2015 2:31 PM
To: Emma Hill Kepron <Emma.Kepron@umanitoba.ca>; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca
Subject: RE: Iridium problem

and maybe mine was screwed up because i tried to recheck the box and got the error message, *fingers crossed*

Candice Lewis
Circulation & Document Delivery Supervisor
Neil John Maclean Health Sciences Library
204-789-3462
candice.lewis@ad.umanitoba.ca
Home page: http://umanitoba.ca/libraries/health/
Facebook page:
http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Sciences-Libraries/98627719719
Twitter: http://twitter.com/healthlibrary/

From: Emma Hill Kepron
Sent: Friday, August 07, 2015 2:30 PM
To: Candice Lewis; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca
Subject: RE: Iridium problem

I’m hoping that won’t be the case. I’ll have a definite answer soon.

IST can do a bulk change to recheck that box but it may be an overnight process.

Emma

From: Candice Lewis
Sent: Friday, August 07, 2015 2:26 PM
To: Emma Hill Kepron <Emma.Kepron@umanitoba.ca>; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca
Subject: RE: Iridium problem

I checked my own account, my library box was still unchecked but this time i was able to change it. Does this mean everyone who previously had the box checked will now have to go in and recheck the box?

From: lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Candice Lewis [Candice.Lewis@umanitoba.ca]
Sent: Friday, August 07, 2015 2:16 PM
To: Emma Hill Kepron; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca
Subject: Re: Lib-Supervisors Iridium problem

We haven't heard of any in the last hour but it is deader that Alabama road kill around here so we may not be a good litmus

From: lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Emma Hill Kepron [Emma.Kepron@umanitoba.ca]
Sent: Friday, August 07, 2015 2:13 PM
To: lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca
Subject: Lib-Supervisors Iridium problem

Hi all,

Are users still reporting not being able to log in to their accounts?

_______________________________________________________________

Emma Hill Kepron | Head, Systems | University of Manitoba Libraries | 204.474.7842