----- Original Message -----
Sent: Friday, July 15, 2011 12:14
PM
Subject: [Lib-virtual-ref] Some HSC users
unable to access new HSL page
Hello,
In short, we believe that this is due to restrictions placed on HSC
computers by Manitoba eHealth (their IT provider/service). Most (but not all)
users' workstations are locked down in such a way that they are prevented from
visiting external sites, and it looks like our new site is being treated that
way. I'm still waiting to hear back from eHealth about a possible resolution,
but should you receive VR calls about this, the best course of action is to
direct them to eHealth: 940-8500 for IT support and access issues, or to us
(789-3464) for immediate assistance with library
materials/services.
Sherri
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