ALERT: Cannot send or receive email from some of your devices?
You will need to remove and re-add your email account if you are experiencing one of the following issues:
* You cannot send or receive email on some of your devices * You are continually prompted to enter your login information on one or more of your devices
Please make sure to check all devices you use for UM email.
Instructions to remove and re-add email account
Windows
* Remove an email accounthttps://support.microsoft.com/en-us/office/remove-or-delete-an-email-account-from-outlook-1fa900ae-6dc8-468c-b754-10292f7ee47a * Add an email accounthttps://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b#PickTab=Outlook_for_PC
Mac and iOS devices
* How to remove and re-add your accounthttp://umanitoba.ca/sites/default/files/2020-09/configuring-microsoft-365-email-on-apple-devices.pdf (PDF)
Android
* Add or remove an account on Androidhttps://support.google.com/android/answer/7664951?hl=en-GB
Please contact the IST Service Desk at 204-474-8600 if you require assistance with resetting your email account.
Thank you,
Service Desk
Information Services & Technology
University of Manitoba
123 Fletcher Argue
230 Neil John MacLean Library
204-474-8600
Servicedesk@umanitoba.camailto:Servicedesk@umanitoba.ca
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