Hello all,
In case it affects any of you, or perhaps purely for interest, here's a support question/answer I just asked/received personally:
Cheers,
Aaron
Begin forwarded message:
From: "Aaron M. Sivertson" amsivertson@gmail.com Date: November 15, 2007 1:32:58 PM CST (CA) To: "Aaron M. Sivertson" am_sivertson@umanitoba.ca Subject: Fwd: TSATAII-E342P and Leopard Reply-To: amsivertson@gmail.com
---------- Forwarded message ---------- From: Support support@sonnettech.com Date: 15 Nov 2007 13:22 Subject: Re: TSATAII-E342P and Leopard To: amsivertson@gmail.com
Aaron,
Actually it's an issue with the Oxford Semiconductor chip that Seagate is using in that drive to provide the multiple interfaces. As you can see, there is a problem on the SATA side of things. Western Digital has the same issue as does anyone using that OxSemi chip. That's the bad news.
The good news is that we've been working with OxSemi and Western Digital to resolve these issues. We first discovered the problem with some of our other controllers that are based on Marvell chipsets.
The Express34 card is based on a Silicon Image chipset and we've been passing information along to them as we get it. We're hoping they'll be releasing a new driver but we haven't been given an ETA. I'm going to get the website updated to mention that folks might have problems with those brands of drives under 10.5.
The problem is actually there in 10.4 but it doesn't cause issues. Apparently 10.5 enhances the problem.
Neal Sonnet Customer Service support@sonnettech.com
"No Switches. No Control Panels. Simply Fast."
On Nov 15, 2007, at 10:53 AM, Aaron M. Sivertson wrote:
Hi there,
Question for you - I'm running a MacBook Pro with Leopard, and using the above names Express Card - part # TSATAII-E342P
Prior to installing Leopard, everything was working fine with my Seagate FreeAgent Pro 750 GB drive running via e-SATA cable from that card. However, the first time I used it after installing Leopard, things started going wrong, so I'm wondering if there are any software driver fixes for known problems.
I was getting OS errors saying the drive couldn't be read properly. I cloned my Windows Vista installation (running through parallels) from it back over to my MacBook hard drive to back it up, and then attempted to use Disk Utility to completely zero out the Seagate drive, however that wouldn't work through the e-SATA connection. However, when I removed the e-SATA connection and hooked that drive up via USB, it worked fine (it just took 13 hours! :) ) Once formatted, I put the drive back into the Sonnet card, and have still been getting errors. Again, all was working fine under OS 10.4.
Perhaps there are some known issues with 10.5? I didn't see any specific updates on your site. Any thoughts?
Thanks!
Cheers,
Aaron Sivertson
-- "Music is a fire in your soul that burns in your belly and comes out your mouth...so you'd better stick an instrument in front of it!" --"Bleeding Gums Murphy" from The Simpsons
Since installing ³Leopard² my new Imac tells me to restart all the time!! I can no longer print anything nor open my address book without being told- with beautiful graphics - to restart. Restarting does not fix any of the problems however. Reminds me of my Microsoft days years ago. Any suggestions? Peter Markesteyn
Dr Peter H. Markesteyn
Forensic Medical Corporation
758 Crescent Drive
Winnipeg, MB, R3T 1X2
Canada
Phone 204-475-7771
Fax 204-452-4446
email: peter_markesteyn@umanitoba.ca
Do you print to an HP Laserprinter?
============= On Thu, 15 Nov 2007, Dr Peter H. Markesteyn wrote:
Since installing �Leopard� my new Imac tells me to restart all the time!! I can no longer print anything nor open my address book without being told- with beautiful graphics - to restart. Restarting does not fix any of the problems however. Reminds me of my Microsoft days years ago. Any suggestions? Peter Markesteyn
Dr Peter H. Markesteyn
Forensic Medical Corporation
758 Crescent Drive
Winnipeg, MB, R3T 1X2
Canada
Phone 204-475-7771
Fax� � � 204-452-4446
email: peter_markesteyn@umanitoba.ca
Hi Peter,
There was a firmware update posted Nov 15 for iMacs. In that update a problem with the ATI Radeon HD 2600 is addressed that caused effected systems to freeze. I would check to see if that fix helps - or if its even needed for your system.
Dr. David Walker 466 Wallace Bldg. Phone: (204) 474-6581 Faculty of Environment, Earth and Resources Department of Environment and Geography Centre for Earth Observation Science (CEOS) University of Manitoba Winnipeg, MB R3T 2N2
------------------------------------- Mailing, mailing over the EM waves... -------------------------------------
On 15-Nov-07, at 3:12 PM, Dr Peter H. Markesteyn wrote:
Since installing “Leopard” my new Imac tells me to restart all the time!! I can no longer print anything nor open my address book without being told- with beautiful graphics - to restart. Restarting does not fix any of the problems however. Reminds me of my Microsoft days years ago. Any suggestions? Peter Markesteyn
Dr Peter H. Markesteyn
Forensic Medical Corporation
758 Crescent Drive
Winnipeg, MB, R3T 1X2
Canada
Phone 204-475-7771
Fax 204-452-4446
email: peter_markesteyn@umanitoba.ca
apple-list mailing list apple-list@lists.umanitoba.ca http://lists.umanitoba.ca/mailman/listinfo/apple-list
Apple thought that yesterday¹s update would fix things. It did for a while and then kernel panic set in again. This morning I was informed by Apple to reinstall Leopard and then download the update again. It has worked till now. I will keep you posted, if I may. Thanks for your help! Peter Markesteyn
On 11/15/07 22:38, "David John Walker" djwalkr@cc.umanitoba.ca wrote:
Hi Peter,
There was a firmware update posted Nov 15 for iMacs. In that update a problem with the ATI Radeon HD 2600 is addressed that caused effected systems to freeze. I would check to see if that fix helps - or if its even needed for your system.
Dr. David Walker
466 Wallace Bldg. Phone: (204) 474-6581 Faculty of Environment, Earth and Resources
Department of Environment and Geography
Centre for Earth Observation Science (CEOS) University of Manitoba Winnipeg, MB R3T 2N2
Mailing, mailing over the EM waves...
On 15-Nov-07, at 3:12 PM, Dr Peter H. Markesteyn wrote:
Since installing ³Leopard² my new Imac tells me to restart all the time!! I can no longer print anything nor open my address book without being told- with beautiful graphics - to restart. Restarting does not fix any of the problems however. Reminds me of my Microsoft days years ago. Any suggestions? Peter Markesteyn
Dr Peter H. Markesteyn Forensic Medical Corporation 758 Crescent Drive Winnipeg, MB, R3T 1X2 Canada Phone 204-475-7771 Fax 204-452-4446 email: peter_markesteyn@umanitoba.ca
apple-list mailing list apple-list@lists.umanitoba.ca http://lists.umanitoba.ca/mailman/listinfo/apple-list
Dr Peter H. Markesteyn
Forensic Medical Corporation
758 Crescent Drive
Winnipeg, MB, R3T 1X2
Canada
Phone 204-475-7771
Fax 204-452-4446
email: peter_markesteyn@umanitoba.ca
And don't forget to update to 10.5.1....
T ============== On Thu, 15 Nov 2007, Dr Peter H. Markesteyn wrote:
Since installing �Leopard� my new Imac tells me to restart all the time!! I can no longer print anything nor open my address book without being told- with beautiful graphics - to restart. Restarting does not fix any of the problems however. Reminds me of my Microsoft days years ago. Any suggestions? Peter Markesteyn
Dr Peter H. Markesteyn
Forensic Medical Corporation
758 Crescent Drive
Winnipeg, MB, R3T 1X2
Canada
Phone 204-475-7771
Fax� � � 204-452-4446
email: peter_markesteyn@umanitoba.ca
-
Aaron M. Sivertson -
ATWong -
David John Walker -
Dr Peter H. Markesteyn