Good morning.
I received a ticket from one of our Epidata users. The user is using Epidata 3.1. According to her, the data entry sheets usually self-populate with the correct date. However, it seems to be stuck on 20/04/2020. Please see attached.
Troubleshooting done:
1. Clear personalization and profile.
2. Re-install the software.
Info:
1. There are 2 users of Epidata in this department. The 2 of them are experiencing this.
2. They are using VDI pool to access Epidata.
What do you think is the problem and how it can be resolved.
Thank you.
Noel Bermejo Technical Analyst - Information Technology Yorkton Regional Health Centre - Yorkton Saskatchewan Health Authority | 306-786-0159
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