Hi Everyone
In 2020 all librarians and staff on Ask Us will be asked to begin using the new libchat/libanswers dashboard regularly. The new dashboard has some added features (such as screensharing) that will improve online communication with patrons and make Ask Us shifts a little easier for staff. I’ve scheduled three sessions in November to give you the opportunity to become familiar with the new dashboard before we make the change next year. You can register for one of the sessions below. All Ask Us staff are encouraged to attend one session.
Neil John Maclean, Ross Computer Lab Nov 14, 2:00-3:30pm https://lib-umanitoba.libcal.com/event/3525082
Elizabeth Dafoe, Gold Lab Nov 15, 10:00-11:30am https://lib-umanitoba.libcal.com/event/3525087
Elizabeth Dafoe. Gold Lab Nov 21, 2:00-3:30pm https://lib-umanitoba.libcal.com/event/3525088
If you have questions feel free to email me.
-Kyle
Kyle A. Feenstra Coordinator, Learning & Instruction Support University of Manitoba Libraries kyle.feenstra@umanitoba.ca 204-480-1053