Ex Libris is performing emergency maintenance on Alma right now. That is causing some of the issues connecting.

Please ask people to be patient and try again in a few minutes.

Best Wishes, Allison Erhardt

~~~~~~~~~~~~~~~~~~ Libraries Systems Allison.Erhardt@umanitoba.camailto:Allison.Erhardt@umanitoba.ca 204.474.7153 voice

From: Bill Poluha Sent: Monday, November 02, 2015 12:06 PM To: Antonietta Senkow A.Senkow@umanitoba.ca; Allison Erhardt Allison.Erhardt@umanitoba.ca; Emma Hill Kepron Emma.Kepron@umanitoba.ca; VR List (lib-virtual-ref@lists.umanitoba.ca) lib-virtual-ref@lists.umanitoba.ca Subject: Re: [Lib-virtual-ref] Access issues

Thanks. I'll check into it. Bill

Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomyhttp://libguides.lib.umanitoba.ca/astronomy, Physicshttp://libguides.lib.umanitoba.ca/physics, Mathhttp://libguides.lib.umanitoba.ca/mathematics and Statisticshttp://libguides.lib.umanitoba.ca/statisticsscitech

From: <lib-virtual-ref-bounces@lists.umanitoba.camailto:lib-virtual-ref-bounces@lists.umanitoba.ca> on behalf of Antonietta Senkow <A.Senkow@umanitoba.camailto:A.Senkow@umanitoba.ca> Date: Monday, November 2, 2015 at 12:03 PM To: Allison Erhardt <Allison.Erhardt@umanitoba.camailto:Allison.Erhardt@umanitoba.ca>, Emma Hill Kepron <Emma.Kepron@umanitoba.camailto:Emma.Kepron@umanitoba.ca>, VR List <lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca> Subject: [Lib-virtual-ref] Access issues

Hi,

Just finished my VR shift but I had 3 calls in the last 5 minutes of my shift where access problems were reported. Something might be going on so just want to report it

Regards, Antonietta

Antonietta Senkow Library Assistant Victoria General Hospital Library University of Manitoba Libraries 2340 Pembina Highway Winnipeg, MB R3T 2E8 Phone: 204-477-3307 Fax: 204-269-7936 Email: a.senkow@umanitoba.camailto:a.senkow@umanitoba.ca