Phishing Email Recommendations

There have been increased reports of Phishing emails. We would like to remind you of precautions when it comes to unsolicited email.

1. All unsolicited emails related to your accounts should immediately be suspect. 2. Phishing emails will redirect you to an illegitimate site and prompt you for personal information. 3. You can always check the destination of the link by hovering your mouse pointer over it. 4. Never click a link in an unsolicited email instead visit the organization’s website directly by typing a known address into your browser. 5. The University of Manitoba will not ask for your password or confidential banking information via an email.

Some common themes to watch for are:

1. threats of account closure 2. mentions of "upgrades" that require changes to your account 3. "verification" of your account 4. any request for userid, password, financial information 5. request to "click a link" for anything related to email or financial accounts 6. generic wording in the salutation, body or closing signature 7. technical deception to make a link in an email appear to belong to a spoofed organization 8. use of images instead of text in order to evade keyword filters 9. Forging real websites, logos or login pages 10. The targets are often email accounts, online banking, credit cards, PayPal, Amazon, and parcel delivery.

If you receive an email that you are uncertain of DO NOT click any links. You can either delete the email or forward the emails as an attachment to Servicedesk@umanitoba.camailto:Servicedesk@umanitoba.ca for review.

Please do not hesitate to contact the Service desk if you have any questions.

Thank you,

Service Desk

Information Services & Technology

University of Manitoba

123 Fletcher Argue

230 Neil John MacLean Library

204-474-8600

Servicedesk@umanitoba.ca

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This communication is intended for the use of the recipient to which it is addressed, and may contain confidential, personal and/or privileged information. Please contact us immediately if you are not the intended recipient of this communication, and do not copy, distribute, or take action relying on it. Any communication received in error, or subsequent reply, should be deleted or destroyed. Please consider the environment before printing this email.

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