Hi,
I had the chance to watch this webinar last week, and found it very interesting and useful.
https://www.pedbikeinfo.org/webinars/webinar_details.cfm?id=109
One key part was the need to look at average pedestrian delay when setting phasing for traffic signals. When left out of reports that calculate average delay and levels of service for vehicles, average pedestrian waiting times often end up exceeding 40-50 seconds, or Level of Service F, even though it might actually be pretty easy to greatly reduce the average pedestrian wait times without causing much added delay to vehicles.
To prevent this from happening, some cities's have adopted policies that require average pedestrian wait times to be measured in any report that includes intersection level of service for vehicles. Pedestrian Level of Service is then reported based on values in the 2000 edition of the Highway Capacity Manual.
Cheers, Mark Cohoe Executive Director Bike Winnipeg t: 204-894-6540 e: mark@bikewinnipeg.ca