Hi,

I am in the middle of creating a database on Epidata Manager v2.0.5.51 for Mac. There is one dataform and no relational databases. There are 13 sections and 468 fields so far.

Today when I tried to open the database I get the message:

“The file [xxxx] is locked by another program! The file was locked at [last time I tried to open it] by [my username].

Continue opening this file?”

If I say No, the box just closes. If I say Yes, the database opens in the background but I get the message:

“Access violation.

Press OK to ignore and risk data corruption.

Press Cancel to kill the program”.

I have tried pressing OK many times but I can’t get beyond the error message and can’t access the database which I can see behind it. I can see that I haven't lost any sections of the database since I last saved it last night.

If I press Cancel then Epidata Manager shuts down.

I’ve been through this process many times. I can open the database on Epidata EntryClient. I can open other databases on Manager with no problem.

I have tried opening the ‘problem’ database in the latest version of Manager on a PC but it also doesn’t work. I have downloaded the software again but that doesn’t work. I’ve restarted my Mac..

Any advice on how to open this database again would be very gratefully received. I can’t see any relevant entries on this particular scenario in the archives.

Kind regards

Laura

Dr Laura Asher MBBS MSc MFPH Wellcome Trust Clinical Research Fellow Centre for Global Mental Health, London School of Hygiene and Tropical Medicine /Department of Psychiatry, Addis Ababa University

UK Phone: +44 (0) 207 2994668 UK Mobile: +44 (0) 7800 820978 Ethiopia Mobile: +251 (0) 912 649754 Email: laura.asher@lshtm.ac.uk