Hi there,
I know it has been a while. But the logging issue with MyNCBI through EZproxy has been resolved.
Please feel free to contact us if there are any other problems.
Have a good weekend.
Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710
From: Sherri Vokey Sent: Friday, April 15, 2016 12:48 PM To: Wade Mcmunn Wade.Mcmunn@umanitoba.ca; Wei Xuan Wei.Xuan@umanitoba.ca Cc: Lori Giles-Smith Lori.Giles-smith@umanitoba.ca; Carol Cooke Carol.Cooke@umanitoba.ca Subject: MyNCBI (PubMed): login issues
Hi Wade and Wei,
A number of us have noted that we’re having difficult accessing MyNCBI, which is a component of PubMed: https://www-ncbi-nlm-nih-gov.uml.idm.oclc.org/account/?back_url=http%3A%2F%2...
Lori and Carol (copied) have provided some feedback to this effect (I’ve attached the email). The problems persist (I’ve just re-tested as of 10 minutes ago).
Specifically, the “Sign in to NCBI” box located on the left-hand side does not appear to accept credentials when entered, and puts the user into a loop of cascading windows within that window. I believe that the problem may be linked to our proxy. As Carol notes, when accessing MyNCBI from the un-proxied version of PubMed, everything works as it should (https://www.ncbi.nlm.nih.gov/pubmed/).
We have tested this on a WRHA computer, our “off-campus” computer, and on several UofM computers with different OS’s and browsers, all with the same result. We rely on MyNCBI fairly heavily, so I suspect that we may start hearing from our users fairly soon about this issue. Can you help?
Thanks, Sherri
[cid:image001.png@01D1CE19.6EED3A40]
[cid:image002.png@01D1CE19.6EED3A40] -- Sherri Vokey, M.A., MLIS Head Neil John Maclean Health Sciences Library University of Manitoba ~ p: 204-789-3843 e: sherri.vokey@umanitoba.camailto:sherri.vokey@umanitoba.ca http://libguides.lib.umanitoba.ca/health
