Hi all, Realizing that there may be VR users asking questions about this (and non-health PubMed users) – PubMed’s service MyNCBI is currently not working within our proxy. So if you have a patron who is having trouble logging in to MyNCBI to retrieve/save searches, they’ll have to use non-proxied access to PubMed to do this for the time being. Wade and Wei have confirmed it’s not something we can fix on our end, and may be like this for a while.
See below for further details and pictures of the issue, Janet
Janet Rothney Dentistry Librarian University of Manitoba
From: um-health-libraries-academics-bounces@lists.umanitoba.ca [mailto:um-health-libraries-academics-bounces@lists.umanitoba.ca] On Behalf Of Sherri Vokey Sent: Friday, April 15, 2016 12:51 PM To: HSL Academics um-health-libraries-academics@lists.umanitoba.ca Cc: Eric Wesselius Eric.Wesselius@umanitoba.ca; Daisy Santos Daisy.Santos@umanitoba.ca Subject: [HSL-academics] FW: MyNCBI (PubMed): login issues
FYI
From: Sherri Vokey <Sherri.Vokey@umanitoba.camailto:Sherri.Vokey@umanitoba.ca> Date: Friday, April 15, 2016 at 12:47 PM To: Wade Mcmunn <Wade.Mcmunn@umanitoba.camailto:Wade.Mcmunn@umanitoba.ca>, Wei Xuan <Wei.Xuan@umanitoba.camailto:Wei.Xuan@umanitoba.ca> Cc: Lori Giles-Smith <Lori.Giles-smith@umanitoba.camailto:Lori.Giles-smith@umanitoba.ca>, Carol Cooke <Carol.Cooke@umanitoba.camailto:Carol.Cooke@umanitoba.ca> Subject: MyNCBI (PubMed): login issues
Hi Wade and Wei,
A number of us have noted that we’re having difficult accessing MyNCBI, which is a component of PubMed: https://www-ncbi-nlm-nih-gov.uml.idm.oclc.org/account/?back_url=http%3A%2F%2...
Lori and Carol (copied) have provided some feedback to this effect (I’ve attached the email). The problems persist (I’ve just re-tested as of 10 minutes ago).
Specifically, the “Sign in to NCBI” box located on the left-hand side does not appear to accept credentials when entered, and puts the user into a loop of cascading windows within that window. I believe that the problem may be linked to our proxy. As Carol notes, when accessing MyNCBI from the un-proxied version of PubMed, everything works as it should (https://www.ncbi.nlm.nih.gov/pubmed/).
We have tested this on a WRHA computer, our “off-campus” computer, and on several UofM computers with different OS’s and browsers, all with the same result. We rely on MyNCBI fairly heavily, so I suspect that we may start hearing from our users fairly soon about this issue. Can you help?
Thanks, Sherri
[cid:FDE77CC7-B271-4D3D-A385-9807A5B7CF44]
[cid:F8C8BFED-1959-4D0F-8BBE-EB2EE8449C70]
-- Sherri Vokey, M.A., MLIS Head Neil John Maclean Health Sciences Library University of Manitoba ~ p: 204-789-3843 e: sherri.vokey@umanitoba.camailto:sherri.vokey@umanitoba.ca http://libguides.lib.umanitoba.ca/health
