Access to UM Plan has been restored.

** Please check and ensure that any data entered this morning after 9:00am is intact, as it may need to be re-entered **

Again, we apologize for this issue and thank you for your patience. Thank you for your co-operation. Aurora Finance Team

From: Robert Bazzocchi Sent: Monday, September 26, 2022 9:31 AM To: 'umplan-clients@lists.umanitoba.ca' UMPlan-Clients@lists.umanitoba.ca Subject: RE: UM Plan - System Outage - VIP Data Load - September 23rd, 2022 - System is currently unavailable

Good morning,

We are experiencing system issues with UM Plan and we are currently working on resolving the issue.

We apologize for the inconvenience. Thank you for your co-operation. Aurora Finance Team

From: Robert Bazzocchi Sent: Friday, September 23, 2022 4:29 PM To: 'umplan-clients@lists.umanitoba.ca' <UMPlan-Clients@lists.umanitoba.camailto:UMPlan-Clients@lists.umanitoba.ca> Cc: Shelley Hopkins <Shelley.Hopkins@umanitoba.camailto:Shelley.Hopkins@umanitoba.ca> Subject: RE: UM Plan - System Outage - VIP Data Load - September 23rd, 2022 - Status Update

Good afternoon,

The team is currently confirming the VIP load process and we are working on opening the UM Plan system earlier than Monday.

Please continue to check your email for updates.

Thank you for your co-operation. Aurora Finance Team

From: Robert Bazzocchi <Robert.Bazzocchi@umanitoba.camailto:Robert.Bazzocchi@umanitoba.ca> Sent: Friday, September 23, 2022 9:03 AM To: 'umplan-clients@lists.umanitoba.ca' <UMPlan-Clients@lists.umanitoba.camailto:UMPlan-Clients@lists.umanitoba.ca> Subject: UM Plan - System Outage - VIP Data Load - September 23rd, 2022

Good morning,

Please be advised that UM Plan system will be unavailable for service maintenance commencing today at 10:30am. Please ensure that you save any changes and log off before 10:30am.

The outage is required to perform the second VIP data load process (for those units that agreed to participate) and we anticipate the system will be available by noon on Monday, September 26th .

If you have any questions, please contact the UMPlan Help and Support at email UMPlan@umanitoba.camailto:UMPlan@umanitoba.ca .

Thank you for your co-operation. Aurora Finance Team

Robert Bazzocchi Systems Admin & Functional Analyst Financial Systems