Please see the link below to access a webinar recording below (which I haven't listened to yet) and here's the link to the Rider Happiness report for Canada:
*Note*: This data is from Transit app users and the goal is to get transit agencies to subscribe to the service for reports. Still, it provides some potentially helpful information.
---------- Forwarded message --------- From: Elizabeth Resta firstname.lastname@example.org
Fellow transportation enthusiasts,
I wanted to share the results of Transit's April 2021 Rider Happiness Benchmark survey. Findings could be helpiness as you're thinking about building out your organization's post-COVID transportation plan.
There will be a webinar Thursday, May 27th, 2pm PT if you're interested in diving deeper into the results. There's also a link to the full report.
- Transit riders are incrementally returning and feeling optimistic about riding more. - They’re getting vaccinated at an even higher rate than the general population. - Transit riders' overall satisfaction with their agency has increased since November (but some agencies have risen in the rankings, while others have fallen).
--- Beth Resta email@example.com