It has been reported that some users are not getting past the "guest" stage in One Stop Search even after they have logged in. It seems a persistent problem for some people and intermittent for others. I believe this is a browser issue and not Alma or Iridium. I have a support case in and will report back when the issue is resolved.
In the meantime if a patron needs to renew or request items you can do it on their behalf in Alma.
_______________________________________________________________ Emma Hill Kepron | Head, Systems | University of Manitoba Libraries | 204.474.7842