Hi all,

Off Campus Students - DISTANCE ED/CONTINUING EDUCATION students do not have 14 digit # Verify who they are by:

Asking them their name. When you find them in Alma, ask for their student number. They will probably give you the 7 digit. Match up the 7 digit within the 14 digit. Ask them for another piece of information to verify, such as email address, etc.

Once verified, check their account to make sure all is well

No fines or fees No overdue materials No blocks or notes If all is well or if you are working during the evenings or weekends:

Give them their 14 digit number. Most Distance Ed/Continuing Education students only know their 7 digit student number. Reset their password. AND IF POSSIBLE: Get their email, send them the UML sign in page, and stay on the phone until you are sure they are logged in: https://primo-pmtna01.hosted.exlibrisgroup.com/pds?func=load-login&insti...

IF ALL IS NOT WELL/Patron not in ALMA

Refer Distance Ed/Continuing Ed./OFF CAMPUS students to Gaitree Boyd, the Off Campus Library Services Assistant: 474-9183.

Off Campus Students can be complicated, and Gaitree has the tools to deal with them. Gaitree's email: Gaitree.Boyd@umanitoba.camailto:Gaitree.Boyd@umanitoba.ca

Email Gaitree the person's 14 digit number

Or transfer the phone call to Gaitree's VM x9183

For more information on how the library helps Off Campus Students, see their Lib guide: libguides.lib.umanitoba.ca/Offcampuslibraryserviceshttp://libguides.lib.umanitoba.ca/Offcampuslibraryservices

Gaitree Boyd Off-Campus Library Services Elizabeth Dafoe Library University of Manitoba 204-474-9183 Gaitree.Boyd@ad.umanitoba.camailto:Gaitree.Boyd@ad.umanitoba.ca