I checked my own account, my library box was still unchecked but this time i was able to change it. Does this mean everyone who previously had the box checked will now have to go in and recheck the box?

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Candice Lewis [Candice.Lewis@umanitoba.ca] Sent: Friday, August 07, 2015 2:16 PM To: Emma Hill Kepron; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca Subject: Re: Lib-Supervisors Iridium problem

We haven't heard of any in the last hour but it is deader that Alabama road kill around here so we may not be a good litmus

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Emma Hill Kepron [Emma.Kepron@umanitoba.ca] Sent: Friday, August 07, 2015 2:13 PM To: lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca Subject: Lib-Supervisors Iridium problem

Hi all,

Are users still reporting not being able to log in to their accounts?

_______________________________________________________________ Emma Hill Kepron | Head, Systems | University of Manitoba Libraries | 204.474.7842

and maybe mine was screwed up because i tried to recheck the box and got the error message, *fingers crossed*

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: Emma Hill Kepron Sent: Friday, August 07, 2015 2:30 PM To: Candice Lewis; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca Subject: RE: Iridium problem

I’m hoping that won’t be the case. I’ll have a definite answer soon.

IST can do a bulk change to recheck that box but it may be an overnight process.

Emma

From: Candice Lewis Sent: Friday, August 07, 2015 2:26 PM To: Emma Hill Kepron Emma.Kepron@umanitoba.ca; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca Subject: RE: Iridium problem

I checked my own account, my library box was still unchecked but this time i was able to change it. Does this mean everyone who previously had the box checked will now have to go in and recheck the box?

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.camailto:candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: lib-circ-supervisorsplus-bounces@lists.umanitoba.camailto:lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Candice Lewis [Candice.Lewis@umanitoba.ca] Sent: Friday, August 07, 2015 2:16 PM To: Emma Hill Kepron; lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: Re: Lib-Supervisors Iridium problem We haven't heard of any in the last hour but it is deader that Alabama road kill around here so we may not be a good litmus

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.camailto:candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: lib-circ-supervisorsplus-bounces@lists.umanitoba.camailto:lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Emma Hill Kepron [Emma.Kepron@umanitoba.ca] Sent: Friday, August 07, 2015 2:13 PM To: lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: Lib-Supervisors Iridium problem Hi all,

Are users still reporting not being able to log in to their accounts?

_______________________________________________________________ Emma Hill Kepron | Head, Systems | University of Manitoba Libraries | 204.474.7842

Our experience was that people were unable to access electronic resources

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.camailto:candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/

From: Emma Hill Kepron Sent: Friday, August 07, 2015 3:21 PM To: Candice Lewis; lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.ca Subject: RE: Iridium problem

Hello again,

Was it the library accounts that were unavailable? Or electronic resources? What kind of error message was being given?

Thanks!

From: Candice Lewis Sent: Friday, August 07, 2015 2:31 PM To: Emma Hill Kepron <Emma.Kepron@umanitoba.camailto:Emma.Kepron@umanitoba.ca>; lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: RE: Iridium problem

and maybe mine was screwed up because i tried to recheck the box and got the error message, *fingers crossed*

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.camailto:candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: Emma Hill Kepron Sent: Friday, August 07, 2015 2:30 PM To: Candice Lewis; lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: RE: Iridium problem I'm hoping that won't be the case. I'll have a definite answer soon.

IST can do a bulk change to recheck that box but it may be an overnight process.

Emma

From: Candice Lewis Sent: Friday, August 07, 2015 2:26 PM To: Emma Hill Kepron <Emma.Kepron@umanitoba.camailto:Emma.Kepron@umanitoba.ca>; lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: RE: Iridium problem

I checked my own account, my library box was still unchecked but this time i was able to change it. Does this mean everyone who previously had the box checked will now have to go in and recheck the box?

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.camailto:candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: lib-circ-supervisorsplus-bounces@lists.umanitoba.camailto:lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Candice Lewis [Candice.Lewis@umanitoba.ca] Sent: Friday, August 07, 2015 2:16 PM To: Emma Hill Kepron; lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: Re: Lib-Supervisors Iridium problem We haven't heard of any in the last hour but it is deader that Alabama road kill around here so we may not be a good litmus

Candice Lewis Circulation & Document Delivery Supervisor Neil John Maclean Health Sciences Library 204-789-3462 candice.lewis@ad.umanitoba.camailto:candice.lewis@ad.umanitoba.ca Home page: http://umanitoba.ca/libraries/health/ Facebook page: http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie... Twitter: http://twitter.com/healthlibrary/ ________________________________ From: lib-circ-supervisorsplus-bounces@lists.umanitoba.camailto:lib-circ-supervisorsplus-bounces@lists.umanitoba.ca [lib-circ-supervisorsplus-bounces@lists.umanitoba.ca] on behalf of Emma Hill Kepron [Emma.Kepron@umanitoba.ca] Sent: Friday, August 07, 2015 2:13 PM To: lib-circ-supervisorsplus@lists.umanitoba.camailto:lib-circ-supervisorsplus@lists.umanitoba.ca; lib-virtual-ref@lists.umanitoba.camailto:lib-virtual-ref@lists.umanitoba.ca Subject: Lib-Supervisors Iridium problem Hi all,

Are users still reporting not being able to log in to their accounts?

_______________________________________________________________ Emma Hill Kepron | Head, Systems | University of Manitoba Libraries | 204.474.7842