Hi everyone,
I just want to advise you that we have a repeat customer who seems to get
his or her jollies from asking questions about "poo" (not the
Winnie-the-Pooh kind). We've received at least 4 of these chats by this
person, the latest being this afternoon. The chats are the sort of thing
you might get from a grade-school student. They're not obscene, but they
*are* annoying.
I would suggest that if you get this person that you either close the chat
or advise them that we can trace their IP address. That may discourage
future chats from them.
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Hi all,
Can anyone cover for Bill W. tomorrow from 9-10 am?
Thanks
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Is the regularly-scheduled person for the 2-3pm shift available?
Thanks
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Thank you to Zoe Green for taking my February 3rd, 2012 (2:00-3:00) shift.
Cathy Mudry
St. John's College Library
Supervisor
92 Dysart Road
Winnipeg, Manitoba
R3T 2M5
(204) 474-8542
Thank you to Lorna Cameron for taking my January 27, 2012 (2:00-3:00) shift.
Cathy Mudry
St. John's College Library
Supervisor
92 Dysart Road
Winnipeg, Manitoba
R3T 2M5
(204) 474-8542
Hi
I will be away on vacation for the next two weeks. Once I return from
vacation I will be willing to do your virtual reference shift for anyone who
is available to do my virtual reference shift(s) for the following dates:
January 27, 2012 2:00 - 3:00 p.m.
February 3, 2012 2:00 - 3:00 p.m.
Thank you,
Cathy Mudry
St. John's College Library
Supervisor
92 Dysart Road
Winnipeg, Manitoba
R3T 2M5
(204) 474-8542
Hi everyone,
Just a heads-up that Lorna had a strange VR message this morning. The person
submitted a very long rant against an aboriginal healer. As Lorna points
out, it must have been cut & pasted because it's at least a page of text
long.
Interestingly, there is no originating IP attached to the message, so it may
even be spam of some kind. I'll alert LETS.
In the meantime if you get this or something similar, don't respond, close
the chat & let me know.
Thks
Betty
Marie forwarded this comment from Virtual Reference today. Kudos to Marie,
and also to all VR operators - you're doing a great job and your work is
appreciated!
Betty
From: Marie Speare [mailto:speare@cc.umanitoba.ca]
Sent: Wednesday, January 11, 2012 3:39 PM
To: braaksma(a)cc.umanitoba.ca
Subject: Comment received from Virtual Reference
"May I say: you guys are amazing! you don't do it only, you do the best! I
always get much more than I originally asked when I contact the library."
Marie
_____________________________________
Marie Speare
Liaison Librarian for Chemistry and Microbiology
Sciences and Technology Library
University of Manitoba
Winnipeg, Manitoba
R3T 2N2
email: speare(a)cc.umanitoba.ca
phone: (204) 474-7063
