August 2016 - Lib-virtual-ref - University of Manitoba Mailing Lists

shifts taken-thanks Shaun!!!
by liv valmestad 24 Aug '16

24 Aug '16

-- Liv Valmestad Art Librarian, M.F.A., M.L.I.S. Architecture/Fine Arts Library University of Manitoba Winnipeg, MB R3T 2N2 Tel: (204) 474-8447 Mobile: (204) 227-4071

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VR shifts
by liv valmestad 24 Aug '16

24 Aug '16

Hello all, I cannot do the following VR shifts and have been unable to switch within our unit. Sept.1 at 10:00 - 11:00 Sept. 8 10:00-11:00. I can do a swap, but only pick up shifts in November and December (not on Wednesdays, nor T-Th 9:30-11:30.) thanks, Liv -- Liv Valmestad Art Librarian, M.F.A., M.L.I.S. Architecture/Fine Arts Library University of Manitoba Winnipeg, MB R3T 2N2 Tel: (204) 474-8447 Mobile: (204) 227-4071

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FW: Notifications - Send Courtesy Notices and Handle Loan Renewals - Completed with Warnings
by Wei Xuan 15 Aug '16

15 Aug '16

Hi, It seemed suddenly a lot of patrons call in today to report that they couldn’t renew their books. The reason is most likely that they have reached the maximum renewal period for the loans. From the system job that was run on August 13th, you can see 2765 loans were unable to be renewed. I randomly checked two patrons and found some of their loans were created in 2014. They have been renewing books that were borrowed in 2014. It definitely violates our circulation policy which only allows patrons to renew a loan for up to 3 times. The maximum renewal period was not correctly set up in Alma in the past. That’s why they could always renew items. The bug has been fixed. Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710 From: LibraryNotices(a)umanitoba.ca [mailto:LibraryNotices@umanitoba.ca] Sent: Saturday, August 13, 2016 3:07 AM To: Wei Xuan <Wei.Xuan(a)umanitoba.ca> Subject: Notifications - Send Courtesy Notices and Handle Loan Renewals - Completed with Warnings [logo] This is an automatically generated email. Please do not reply. System Job Notification 13/08/2016 Xuan Wei University of Manitoba Dear Wei Xuan, Job Report Process ID 881503487030001651 Name Notifications - Send Courtesy Notices and Handle Loan Renewals Started on 13/08/2016 02:00:04 AM CDT Finished on 13/08/2016 03:07:05 AM CDT Total run time 1 Hours 7 Minutes 1 Seconds Created by System Status Completed with Warnings Status date 13/08/2016 03:07:05 AM CDT Records processed 11756 Records with exceptions 0 Job Events Loan was not renewed since automatic renewal rules do not apply(1144) loans not renewed(2765) Loan renew succeeded(7847) Courtesy notification was sent to user(628) Failed to send Email courtesy notification to user(0) Failed to send Email courtesy notification to user because no preferred address exists(27) Failed to send Email courtesy notification to user because email address is not in include list(0) Failed to send Email courtesy notification to user because channel was disabled(0) Failed to send SMS courtesy notification to user(0) Failed to send SMS courtesy notification to user because no preferred SMS address exists(0) Notification not sent because the patron has opted out of receiving this letter(0) Sincerely University of Manitoba

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EZproxy login down
by Wei Xuan 15 Aug '16

15 Aug '16

Hi, The EZproxy authentication for off-campus access is down. Users will get an alert saying "Invalid ID or password" (Capture2.jpg). We have asked OCLC to fix it ASAP. I will keep you updated. If a patron reports a login issue, please check the URL. If it starts with https://login.uml.idm.oclc.org , then it is the EZproxy login. Logging into the library account is not affected. I am sorry for the inconvenience. Wei

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Log In to Electronic Resources from Off Campus NOT WORKING
by Allison Erhardt 15 Aug '16

15 Aug '16

Hello All, Log ins through EZ Proxy from off campus are not working right now. We are aware of the issue and working hard to get everything back in order. Please ask people to try again in a while. We will let you know when the problem is fixed. Allison Erhardt Library Systems Technologist Elizabeth Dafoe Library, University of Manitoba Allison.Erhardt(a)umanitoba.ca 204.474.7153 v 204-290-9145 c+

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