Hi everyone,
I've had a few questions about the display of Queues & Buddies in the Pidgin
chat window.
Each queue is essentially a channel within the overall LibraryH3lp chat
network. The channel that everyone uses and is connected to is
ask-a-librarian-general.
Some people/departments have also set up their own individual queues, which
means that not everyone is connected to those queues. However as part of the
bigger chat network, they do "light up" up in the overall Queues list when
they're active.
Your Buddies list appears below the Queues. Buddies show you which other
library chat operators are online with you. A chime sounds when anyone
signs on or off. Also displayed in the Buddies list is the LibraryH3lp
"don't delete me" message, which we need in order for the system to work.
To avoid confusion between Queues & Buddies, you may wish to minimize the
Queue display. You can do this by clicking on the tiny box beside the Q in
the Queues heading. This will collapse the list. I've attached a screenshot
to illustrate.
If you have any other questions, please let me know.
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Is the regularly scheduled 4pm-5pm person available?
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Is the regularly scheduled 10-11 VR person available?
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Is the regularly scheduled person for the 12-1 VR shift available?
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
Is the regularly scheduled 1pm person available? Let me know if you're
having problems connecting; may be a leftover from this morning's system
outage.
Thks
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries
I just lost my connection to Libraryh3lp. Anyone heard if they're
doing maintenance today?
Jan.
--
-----------
Janneka L. Guise, M.Mus, MLIS
Head, Eckhardt-Gramatté Music Library
University of Manitoba
Winnipeg, MB
204.474.7911
204.294.1871 - mobile
Is the regularly scheduled 10am-11am person available?
Thanks,
Betty
Betty Braaksma, MLS CUA
Usability Liaison Librarian/Virtual Reference Coordinator
University of Manitoba Libraries