I am keen to attend the Forum listed below. Anyone not planning to attend the Forum and is is available to cover the Virtual Reference on Thursday, November 26th from 9 to 10 AM, please let me know. I can take their shift for an hour in November.
Ganga
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From: lib-all-bounces(a)lists.umanitoba.ca [mailto:lib-all-bounces@lists.umanitoba.ca] On Behalf Of Grace Romund
Sent: Thursday, October 15, 2015 1:12 PM
To: 'lib-all(a)lists.umanitoba.ca' <lib-all(a)lists.umanitoba.ca>
Subject: Save the Date: Reference Community Forum November 26
Save the date! Please join your reference and public services colleagues at the next Reference Community Forum. More details to follow.
DATE: Thursday November 26, 2015
TIME 9:00 a.m. to 11:30 a.m.
LOCATION: Room 326 Education Building
The theme of this fall's Reference Community Forum is "Expanding E-Resource Expertise: Skills for Reference and Public Services."
We hope to see you there!
Reference Community Forum planning team:
Vickie Albrecht
Cassandra Page
Grace Romund
Daisy Santos
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Ganga B. Dakshinamurti M.A., MLS, Ph.D.
Albert D. Cohen Management Library, University of Manitoba
Drake Centre, 181 Freedman Crescent, Winnipeg, MB, Canada R3T 5V4
Ganga_Dakshinamurti(a)umanitoba.ca ll 204 - 474 8441 ll Fax: 204 - 474 7542
Hello:
Could someone please clear up - at what point does the VR automatically locks/assign the session to an operator? Is it after you've typed and hit SEND?
During some busy shifts when several VR staff are signed on, there was a confusion on who's answering a call because there is no indication on the screen that a staff is already composing a response on the message box.
This happened a few times so I thought others might have the same question.
Daisy Santos
Reference & Research Services
Neil John Maclean Health Sciences Library
204-789-3518
Hi all,
We we're getting a lot of patrons reporting access problems on the weekend - it seems many students don't have their "Libraries" box checked off in Iridium.
I uploaded instructions to Sci/Tech's Facebook account so that I could simply send a link to patrons who report this problem on VR (rather than having to explain it every time).
Here's the link in case you want to use it too:
http://on.fb.me/1OgfsTH
Cheers,
Zoe Green
Sci/Tech Library
204 474-9281
From: Deborah Barnum
Sent: Thursday, October 01, 2015 2:35 PM
To: lib-virtual-ref(a)lists.umanitoba.ca
Subject: Replacement needed for VR shift
Good afternoon,
Is anyone available to fill a VR shift on Friday, October 9th from 12pm-1pm? If so, I would really appreciate it. I'm happy to swap for another shift.
Thanks,
Deborah Barnum
Library Assistant
E.K. Williams Law Library
Ph.: 204-474-6712
Email: Deborah.Barnum(a)umanitoba.ca<mailto:Deborah.Barnum@umanitoba.ca>
Interlibrary Loan, LawDOC, and Reference
412 Robson Hall, 224 Dysart Rd.
University of Manitoba
Winnipeg, Manitoba
Canada R3T 2N2
Good afternoon,
Is anyone available to fill a VR shift on Friday, October 9th from 12pm-1pm? If so, I would really appreciate it. I'm happy to swap for another shift.
Thanks,
Deborah Barnum
Library Assistant
E.K. Williams Law Library
Ph.: 204-474-6712
Email: Deborah.Barnum(a)umanitoba.ca<mailto:Deborah.Barnum@umanitoba.ca>
Interlibrary Loan, LawDOC, and Reference
412 Robson Hall, 224 Dysart Rd.
University of Manitoba
Winnipeg, Manitoba
Canada R3T 2N2