Lib-virtual-ref February 2016

lib-virtual-ref@lists.umanitoba.ca

9 participants
16 discussions

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Recall: Shift coverage needed

by Antonietta Senkow

Antonietta Senkow would like to recall the message, "Shift coverage needed".

8 years, 1 month

Shift coverage needed

by Kathy Finlayson

I am looking for someone to cover my VR shift on Tuesday, March 22nd from 2-3. Thanks! Kathy Finlayson Sister St Odilon Library - Misericordia Health Centre University of Manitoba Libraries (204) 788-8109

8 years, 1 month

VR coverage @ 9am TODAY

by Jan Guise

Good morning! I'm home sick today, and I would be most grateful if someone could cover my VR shift this morning at 9am. Thanks, Jan. Sent from my iPhone.

8 years, 1 month

LibChat Video presently unavailable

by Bill Poluha

Hello, The LibChat video is currently unavailable on the LibChat trial page item 6 (http://staff.lib.umanitoba.ca/libchat). Springshare has been contacted and I’ll let you know as soon as it Is up again. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, Math<http://libguides.lib.umanitoba.ca/mathematics> and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

8 years, 2 months

LibChat Trial on Today and Tomorrow

by Bill Poluha

Hi, We need more people to test out LibChat. Please take 30 mins to help us evaluate the chat software. Sign-ups and details at: http://staff.lib.umanitoba.ca/libchat Thanks, Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, Math<http://libguides.lib.umanitoba.ca/mathematics> and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

8 years, 2 months

VR software trial - agent accounts

by Cassandra Page

Hello, For those of you who have signed up as agents and have already done their time slots. I will be deleting your accounts by 5PM today so that I am able to add the agents we have signed up for tomorrows tests. Thank you again, Cassie Page Library Assistant/Technology Expert | Science and Technology Library University of Manitoba

8 years, 2 months

SnapEngage survey

by Bill Poluha

Hi, Thanks to those people that tested out SnapEngage today. Please take a moment to complete the survey: Patron Survey<http://goo.gl/forms/7sfyCwDE3e> VR Staff Survey<http://goo.gl/forms/aXN3OEO75H> Bill Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, Math<http://libguides.lib.umanitoba.ca/mathematics> and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

8 years, 2 months

VR Software Trial: We need more volunteers to test SnapEngage

by Bill Poluha

Hi, There are still spaces available to help us test out SnapEngage. Sign-up at: http://staff.lib.umanitoba.ca/snapengage Thank you. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, Math<http://libguides.lib.umanitoba.ca/mathematics> and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

8 years, 2 months

SnapEngage trial page now up to date

by Bill Poluha

Hi, We over came a few challenges this afternoon and the SnapEngage trial page is now complete and up to date: http://staff.lib.umanitoba.ca/snapengage All people who sign-up for the trial will receive a VR Staff account for SnapEngage. We encourage everyone to test all the software we are evaluating and look forward to your feedback on our surveys. Contact me if you have any questions. Thanks for your patience! Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, Math<http://libguides.lib.umanitoba.ca/mathematics> and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

8 years, 2 months

VR software test: VR staff account activation update

by Bill Poluha

We ran into a problem with the VR Staff account activation link. It is not taking people to a sign-up page for our trial. Here’s the procedure: 1. Sign-up for the trial at: http://staff.lib.umanitoba.ca/snapengage 2. Cassie Page will create an account for you 3. You will receive an e-mail from SnapEngage with the following subject: Activate your SnapEngage live chat Agent Account! 4. Follow the link to set up your login ID and password Our apologies for the confusion. Bill Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, Math<http://libguides.lib.umanitoba.ca/mathematics> and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

8 years, 2 months

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Lib-virtual-ref February 2016