January 2012 - Lib-virtual-ref - University of Manitoba Mailing Lists

Virtual Ref "joker"
by Betty Braaksma 30 Jan '12

30 Jan '12

Hi everyone, I just want to advise you that we have a repeat customer who seems to get his or her jollies from asking questions about "poo" (not the Winnie-the-Pooh kind). We've received at least 4 of these chats by this person, the latest being this afternoon. The chats are the sort of thing you might get from a grade-school student. They're not obscene, but they *are* annoying. I would suggest that if you get this person that you either close the chat or advise them that we can trace their IP address. That may discourage future chats from them. Betty Betty Braaksma, MLS CUA Usability Liaison Librarian/Virtual Reference Coordinator University of Manitoba Libraries

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Jan 31 shift coverage
by Betty Braaksma 30 Jan '12

30 Jan '12

Hi all, Can anyone cover for Bill W. tomorrow from 9-10 am? Thanks Betty Betty Braaksma, MLS CUA Usability Liaison Librarian/Virtual Reference Coordinator University of Manitoba Libraries

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VR for 2pm?
by Betty Braaksma 19 Jan '12

19 Jan '12

Is the regularly-scheduled person for the 2-3pm shift available? Thanks Betty Betty Braaksma, MLS CUA Usability Liaison Librarian/Virtual Reference Coordinator University of Manitoba Libraries

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Re: February 3 2012 shift
by Cathy Mudry 17 Jan '12

17 Jan '12

Thank you to Zoe Green for taking my February 3rd, 2012 (2:00-3:00) shift. Cathy Mudry St. John's College Library Supervisor 92 Dysart Road Winnipeg, Manitoba R3T 2M5 (204) 474-8542

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January 27th shift - SJ's Filled
by Cathy Mudry 17 Jan '12

17 Jan '12

Thank you to Lorna Cameron for taking my January 27, 2012 (2:00-3:00) shift. Cathy Mudry St. John's College Library Supervisor 92 Dysart Road Winnipeg, Manitoba R3T 2M5 (204) 474-8542

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Re: Virtual Reference coverage needed
by Cathy Mudry 17 Jan '12

17 Jan '12

Hi I will be away on vacation for the next two weeks. Once I return from vacation I will be willing to do your virtual reference shift for anyone who is available to do my virtual reference shift(s) for the following dates: January 27, 2012 2:00 - 3:00 p.m. February 3, 2012 2:00 - 3:00 p.m. Thank you, Cathy Mudry St. John's College Library Supervisor 92 Dysart Road Winnipeg, Manitoba R3T 2M5 (204) 474-8542

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Strange VR message this a.m.
by Betty Braaksma 16 Jan '12

16 Jan '12

Hi everyone, Just a heads-up that Lorna had a strange VR message this morning. The person submitted a very long rant against an aboriginal healer. As Lorna points out, it must have been cut & pasted because it's at least a page of text long. Interestingly, there is no originating IP attached to the message, so it may even be spam of some kind. I'll alert LETS. In the meantime if you get this or something similar, don't respond, close the chat & let me know. Thks Betty

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FW: Comment received from Virtual Reference
by Betty Braaksma 11 Jan '12

11 Jan '12

Marie forwarded this comment from Virtual Reference today. Kudos to Marie, and also to all VR operators - you're doing a great job and your work is appreciated! Betty From: Marie Speare [mailto:speare@cc.umanitoba.ca] Sent: Wednesday, January 11, 2012 3:39 PM To: braaksma(a)cc.umanitoba.ca Subject: Comment received from Virtual Reference "May I say: you guys are amazing! you don't do it only, you do the best! I always get much more than I originally asked when I contact the library." Marie _____________________________________ Marie Speare Liaison Librarian for Chemistry and Microbiology Sciences and Technology Library University of Manitoba Winnipeg, Manitoba R3T 2N2 email: speare(a)cc.umanitoba.ca phone: (204) 474-7063

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Noon person??
by Betty Braaksma 11 Jan '12

11 Jan '12

Would the regularly scheduled 12-1 person be available? Thks Betty

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No one on VR?
by Lyle Ford 10 Jan '12

10 Jan '12

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