January 2017 - Lib-virtual-ref - University of Manitoba Mailing Lists

VR this Friday at noon
by Matthew Renaud 31 Jan '17

31 Jan '17

Hi everyone, Due to a scheduling conflict, I will be replacing a law school faculty member at the upcoming Indigenous digitization conference this Thursday and Friday. I am in need of someone to take on my VR shift this Friday from noon until 1pm. Thanks a million, and my apologies for the short notice. Best, Matthew Renaud, BA (Hon.), MA, MLIS Acting Liaison Librarian E.K. Williams Law Library University of Manitoba 224 Dysart Road Winnipeg MB R3T 2N2 204.474.6371 matthew.renaud(a)umanitoba.ca<mailto:matthew.renaud@umanitoba.ca>

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ScienceDirect (Elsevier) ejournals
by Marie Speare 20 Jan '17

20 Jan '17

Patrons are currently having problems downloading pdf articles from ScienceDirect (Elsevier) journals. If users get to the detail page of an article from One Stop Search or some other way, clicking on the Download PDF is currently not working and is indicating that the user must pay for the article. Example: [cid:image004.jpg@01D27330.C85E3F90] A work around for this problem is to display the table of contents for the issue by clicking on the link to the issue. Then you can click on the pdf and download the article. [cid:image005.jpg@01D27330.C85E3F90] Marie Marie Speare Liaison Librarian for Chemistry and Microbiology Sciences and Technology Library University of Manitoba Winnipeg, Manitoba R3T 2N2 Email: Marie.Speare(a)umanitoba.ca<mailto:Marie.Speare@umanitoba.ca> Phone: (204) 474-7063 [Book an appointment]<http://lib-umanitoba.libcal.com/appointment/14001>

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24 March shift has been claimed!
by Jan Guise 18 Jan '17

18 Jan '17

I got a super-speedy response. Thanks, all! Jan. Janneka Guise, MMus, MLIS Head, Eckhardt-Gramatté Music Library University of Manitoba Winnipeg, MB R3T 2N2 204.474.7911

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4-5pm shift Fri 24 Mar
by Jan Guise 18 Jan '17

18 Jan '17

Hi all: Are there any "night owls" out there in libraries open til 5 pm who could cover a 4-5 pm shift on Friday Mar 24? I can trade for an early-bird shift ;) Cheers, Jan. Janneka Guise, MMus, MLIS Head, Eckhardt-Gramatté Music Library University of Manitoba Winnipeg, MB R3T 2N2 204.474.7911

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Leave No Ticket Unanswered: New Year's Edition
by Bill Poluha 13 Jan '17

13 Jan '17

Hello! Thanks to everyone for resolving their year-end outstanding tickets in the LibAnswers queue. Remember that if a ticket arrives in LIbAnswers during your LibChat shift, you are responsible for answering the question within the ticket and seeing it through to closure or transfer to someone who can answer it. If you are waiting to hear back from a patron, set the ticket status to PENDING. If a patron replies to a closed ticket, the ticket will reactivate and return to the LibAnswers queue and the original ticket owner will receive an e-mail notification from LibAnswers that a ticket requires their attention. Should you have any questions, don’t hesitate to contact me. Thank you and Happy New Year! Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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