Lib-virtual-ref

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October 2019

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AskUs coverage needed October 29th , 1pm to 2 pm and 2 pm to 3 pm
by Daisy Santos 17 Oct '19

17 Oct '19

Hello all: I am looking for these VR shift coverage . Please let me know if you are willing to trade shifts. Tuesday, October 29th from 1 pm to 2 pm Tuesday, October 29th from 2 pm to 2 pm We can cover any shifts (except October 31st and Nov 1st) for you. ________________________________ DAISY SANTOS | Supervisor, Client Service Desk | Neil John Maclean Health Sciences Library | University of Manitoba | 246 Brodie Centre | P: 204-789-3462 | E: Daisy.Santos(a)umanitoba.ca<mailto:Daisy.Santos@umanitoba.ca>

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Ask Us Training in November
by Kyle Feenstra 15 Oct '19

15 Oct '19

Hi Everyone In 2020 all librarians and staff on Ask Us will be asked to begin using the new libchat/libanswers dashboard regularly. The new dashboard has some added features (such as screensharing) that will improve online communication with patrons and make Ask Us shifts a little easier for staff. I’ve scheduled three sessions in November to give you the opportunity to become familiar with the new dashboard before we make the change next year. You can register for one of the sessions below. All Ask Us staff are encouraged to attend one session. Neil John Maclean, Ross Computer Lab Nov 14, 2:00-3:30pm https://lib-umanitoba.libcal.com/event/3525082 Elizabeth Dafoe, Gold Lab Nov 15, 10:00-11:30am https://lib-umanitoba.libcal.com/event/3525087 Elizabeth Dafoe. Gold Lab Nov 21, 2:00-3:30pm https://lib-umanitoba.libcal.com/event/3525088 If you have questions feel free to email me. -Kyle Kyle A. Feenstra Coordinator, Learning & Instruction Support University of Manitoba Libraries kyle.feenstra(a)umanitoba.ca 204-480-1053

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