- Lib-virtual-ref - University of Manitoba Mailing Lists

2nd call: VR coverage needed for April 5 (3:00-4:00)
by Sherri-Lynn Galaschuk 20 Mar '17

20 Mar '17

Hi, Would anyone be able to take my VR shift on April 5th from 3:00-4:00? I have a staff meeting I need to attend. Thanks! Sherri ------------ Sherri Galaschuk Architecture/Fine Arts Library University of Manitoba 204-474-9216

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FW: Library Services
by Wei Xuan 20 Mar '17

20 Mar '17

Hi, Several students reported that they received an email like the following one. It is a phishing website. There is nothing further that students are required to do with this other than to delete this email. If they have entered the password after following the link or have any other questions, they need to contact the IST service desk at 204-474-8600. Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710 ________________________________ From: University of Manitoba Libraries <libraries(a)umanitoba.ca<mailto:libraries@umanitoba.ca>> Sent: Sunday, March 19, 2017 5:43 AM To: libraries.user(a)umanitoba.ca<mailto:libraries.user@umanitoba.ca> Subject: Library Services Dear Student, Please be informed that your access to the University of Manitoba Libraries System is about to expire. Due to security precautions established to protect the University Library System, you have to renew your library account on a regular base, so please use the following link http://login.lib.umanitoba.ca/uml.idm.oclc.org.remoteSitelutionsLiteURLSim.…<http://umanitoba.ca.uni-lb.com> After your successful validation, your access will be restored automatically and you will be redirected to the Library homepage. If you are unable to log in, please contact the IST Service Desk for immediate assistance. We apologize for any inconveniences this may have caused. Thank you, IST Service Desk University of Manitoba Libraries Tel: 204-474-9881 libraries(a)umanitoba.ca<mailto:libraries@umanitoba.ca>

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2nd call: VR coverage needed March 23 9-10 am
by Jan Guise 14 Mar '17

14 Mar '17

Good morning! Is there anyone out there who is not planning to attend the Reference Community Forum on Thursday March 23 who could take my VR shift from 9-10 am that day? I will be out of the office. I'm happy to trade for one of your shifts :) Cheers, Jan Janneka Guise, MMus, MLIS Head, Eckhardt-Gramatté Music Library University of Manitoba Winnipeg, MB R3T 2N2 204.474.7911

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VR coverage needed Mar 23 9am
by Jan Guise 09 Mar '17

09 Mar '17

Hello, Anyone who is not planning to attend the Community Reference Forum on Thursday March 23? I will be away from the Libraries on that day and need someone to cover my shift from 9-10am. Definitely willing to trade! Let me know, Jan. Janneka Guise, MMus, MLIS Head, Eckhardt-Gramatté Music Library University of Manitoba Winnipeg, MB R3T 2N2 204.474.7911

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VR shift on April 5th (3-4)
by Sherri-Lynn Galaschuk 09 Mar '17

09 Mar '17

Hi, Would anyone be able to take my VR shift on April 5th from 3:00-4:00? Thanks! Sherri ------------ Sherri Galaschuk Architecture/Fine Arts Library University of Manitoba 204-474-9216

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outages
by Nicole Askin 28 Feb '17

28 Feb '17

Hello all, Please be aware that Amazon Web Services is currently down, which is affecting a large number of websites - this includes Libguides as well as several publishers. Best, Nicole Nicole Askin Seven Oaks General Hospital Library 204-632-3107 nicole.askin(a)umanitoba.ca<mailto:nicole.askin@umanitoba.ca> Scheduler: http://lib.umanitoba.libcal.com/appointment/13167

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Feb.24th shift gone
by Liv Valmestad 13 Feb '17

13 Feb '17

Thanks to Nicole, Feb.24, 3-4 is now covered. Liv

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VR shift Feb.24, 3-4
by Liv Valmestad 13 Feb '17

13 Feb '17

Hello, Can anyone take Mary Lochhead's shift from 3-4, Feb.24th? Please contact her. thanks, Liv

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VR this Friday at noon
by Matthew Renaud 31 Jan '17

31 Jan '17

Hi everyone, Due to a scheduling conflict, I will be replacing a law school faculty member at the upcoming Indigenous digitization conference this Thursday and Friday. I am in need of someone to take on my VR shift this Friday from noon until 1pm. Thanks a million, and my apologies for the short notice. Best, Matthew Renaud, BA (Hon.), MA, MLIS Acting Liaison Librarian E.K. Williams Law Library University of Manitoba 224 Dysart Road Winnipeg MB R3T 2N2 204.474.6371 matthew.renaud(a)umanitoba.ca<mailto:matthew.renaud@umanitoba.ca>

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ScienceDirect (Elsevier) ejournals
by Marie Speare 20 Jan '17

20 Jan '17

Patrons are currently having problems downloading pdf articles from ScienceDirect (Elsevier) journals. If users get to the detail page of an article from One Stop Search or some other way, clicking on the Download PDF is currently not working and is indicating that the user must pay for the article. Example: [cid:image004.jpg@01D27330.C85E3F90] A work around for this problem is to display the table of contents for the issue by clicking on the link to the issue. Then you can click on the pdf and download the article. [cid:image005.jpg@01D27330.C85E3F90] Marie Marie Speare Liaison Librarian for Chemistry and Microbiology Sciences and Technology Library University of Manitoba Winnipeg, Manitoba R3T 2N2 Email: Marie.Speare(a)umanitoba.ca<mailto:Marie.Speare@umanitoba.ca> Phone: (204) 474-7063 [Book an appointment]<http://lib-umanitoba.libcal.com/appointment/14001>

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24 March shift has been claimed!
by Jan Guise 18 Jan '17

18 Jan '17

I got a super-speedy response. Thanks, all! Jan. Janneka Guise, MMus, MLIS Head, Eckhardt-Gramatté Music Library University of Manitoba Winnipeg, MB R3T 2N2 204.474.7911

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4-5pm shift Fri 24 Mar
by Jan Guise 18 Jan '17

18 Jan '17

Hi all: Are there any "night owls" out there in libraries open til 5 pm who could cover a 4-5 pm shift on Friday Mar 24? I can trade for an early-bird shift ;) Cheers, Jan. Janneka Guise, MMus, MLIS Head, Eckhardt-Gramatté Music Library University of Manitoba Winnipeg, MB R3T 2N2 204.474.7911

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Leave No Ticket Unanswered: New Year's Edition
by Bill Poluha 13 Jan '17

13 Jan '17

Hello! Thanks to everyone for resolving their year-end outstanding tickets in the LibAnswers queue. Remember that if a ticket arrives in LIbAnswers during your LibChat shift, you are responsible for answering the question within the ticket and seeing it through to closure or transfer to someone who can answer it. If you are waiting to hear back from a patron, set the ticket status to PENDING. If a patron replies to a closed ticket, the ticket will reactivate and return to the LibAnswers queue and the original ticket owner will receive an e-mail notification from LibAnswers that a ticket requires their attention. Should you have any questions, don’t hesitate to contact me. Thank you and Happy New Year! Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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Ask Us closes at 4:00 pm today
by Bill Poluha 22 Dec '16

22 Dec '16

Hello Everyone! Ask Us will close at 4:00 pm today. Happy Holidays! Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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Ask Us Winter 2017 Schedule
by Bill Poluha 21 Dec '16

21 Dec '16

Hello, The Winter 2017 Ask Us schedule is posted on staff.lib: http://staff.lib.umanitoba.ca/vrschedule NEW: Evenings and weekends will have more libraries participating in Ask Us. * The Law Library will have the same hours as Dafoe/Science/NJM (Yellow sections on the schedule). * Schedule times for other libraries are listed under the Notes section of the schedule. Contact me if you have any question. Regards, Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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VR: Leave No Ticket Unanswered
by Bill Poluha 16 Dec '16

16 Dec '16

Hello everyone, Remember to answer tickets as soon as possible. Please review the LibAnswers ticket queue and answer and close any outstanding tickets associated with your name. Deadline: Wednesday, December 21, 2016 Best practices for answering tickets: http://libguides.lib.umanitoba.ca/VRTraining/bestpractices#s-lg-box-wrapper… If you have any questions or need help, don’t hesitate to contact me. Thanks for your cooperation. Happy Holidays! Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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Coverage filled
by Diana Stojanovic-Lewis 12 Dec '16

12 Dec '16

Katherine Penner has graciously volunteered to take my VR shift. Thanks Catherine. Cheers diana Diana Stojanovic-Lewis Library Technician University of Manitoba Deer Lodge Centre 2109 Portage Ave Winnipeg, MB R3J 0L3 Phone: 204-831-2152 email: diana.stojanovic-lewis@umanitoba<mailto:diana.stojanovic-lewis@umanitoba> libguides.lib.umanitoba.ca/deerlodge

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Need VR coverage for December 13th
by Diana Stojanovic-Lewis 12 Dec '16

12 Dec '16

Hi all Would someone be able to cover my 2-3 VR shift tomorrow so I can attend our HSL Seasonal Celebration. Can trade for something on Wednesday pm or something in the New Year. thanks Cheers diana Diana Stojanovic-Lewis Library Technician University of Manitoba Deer Lodge Centre 2109 Portage Ave Winnipeg, MB R3J 0L3 Phone: 204-831-2152 email: diana.stojanovic-lewis@umanitoba<mailto:diana.stojanovic-lewis@umanitoba> libguides.lib.umanitoba.ca/deerlodge

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Coverage for a staff lunch
by Emma Popowich 02 Dec '16

02 Dec '16

Hello VR staffers! We are looking for VR coverage for the following shifts to enable our staff lunch on Dec 15th: Dec 15th 1-2 Dec 15th 2-3 If anyone is able to take these shifts on please let me know, and thanks in advance for considering. Emma E. Popowich | Head of Public Services Elizabeth Dafoe Library | 204-474-6593

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Re: [Lib-virtual-ref] EZProxy blacklist and error webpage
by Wei Xuan 28 Nov '16

28 Nov '16

Hi, As a follow-up to the email I sent last week, the attack to our EZproxy server stopped. The blacklist has been lifted. Users should have no problems accessing databases. Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710 From: <lib-virtual-ref-bounces(a)lists.umanitoba.ca<mailto:lib-virtual-ref-bounces@lists.umanitoba.ca>> on behalf of Wei Xuan <Wei.Xuan(a)umanitoba.ca<mailto:Wei.Xuan@umanitoba.ca>> Date: Thursday, November 24, 2016 at 11:00 AM To: VR List <lib-virtual-ref(a)lists.umanitoba.ca<mailto:lib-virtual-ref@lists.umanitoba.ca>> Subject: [Lib-virtual-ref] EZProxy blacklist and error webpage Hi, Our EZproxy authentication script has been attacked. We are blacklisting certain countries where the attacks were from. As a result, legitimate users from those countries will also be blocked. They will see the following webpage and have to contact IST in order to whitelist their specific IP addresses. [cid:image001.png@01D2495E.35231210] Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710

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EZProxy blacklist and error webpage
by Wei Xuan 24 Nov '16

24 Nov '16

Hi, Our EZproxy authentication script has been attacked. We are blacklisting certain countries where the attacks were from. As a result, legitimate users from those countries will also be blocked. They will see the following webpage and have to contact IST in order to whitelist their specific IP addresses. [cid:image001.png@01D24641.FBD82230] Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710

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Off Campus Authentication Working Again
by Allison Erhardt 05 Nov '16

05 Nov '16

Hi All, doesn't look like anyone is on chat right now, but I've got off campus authentication working again. It was I who broke it yesterday. Moral of the story: don't make changes at 4:30 on a Friday during a strike and only test from on campus. Lesson Learned: I like working from home in my PJs. :-P Please accept my apologies for those who had to deal with angry people. I'm sorry about that. Allison

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Revision to: VR Schedule updates to January 201
by Bill Poluha 31 Oct '16

31 Oct '16

Hello, I made a mistake describing the final day before our December break which is a THURSDAY. (Thanks to Justin Fuhr for catching it!) The Friday rotation in January is amended. My apologies for any inconvenience. Here is the correct information: Last day of work before the holiday break: Thursday, December 22, 2016 VR Closes: 3:30 pm First day back to work, Tuesday, January 3, 2017: VR hours: 9:00 am – 4:00 pm Friday Rotations January 2017 : Jan. 6: Sci/Eng/Agr Jan 13, Dafoe Jan. 20, Health Sciences Jan. 27, Arch/FA/Music/Mgmt For the latest schedule please see: http://staff.lib.umanitoba.ca/vrschedule The Winter 2017 schedule is still forthcoming. I’ll send out an announcement when it is completed. As always, should you have any questions or concerns (about VR), don’t hesitate to contact me. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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VR Schedule updates to January 2017
by Bill Poluha 31 Oct '16

31 Oct '16

Hello, Here are a few updates heading into the holiday break and the beginning of Winter term. Last day of work before the holiday break: Friday, December 22, 2016 VR Closes: 3:30 pm Afternoon Rotation: Science/Engineering/Agriculture First day back to work, Tuesday, January 3, 2017: VR hours: 9:00 am – 4:00 pm Friday Rotations January 2017 : Jan. 6: Dafoe Jan 13, Health Sciences Jan. 20, Arch/FA/Music/Mgmt Jan. 27 Sci/Eng/Agr For the latest schedule please see: http://staff.lib.umanitoba.ca/vrschedule The Winter 2017 schedule is still forthcoming. I’ll send out an announcement when it is completed. As always, should you have any questions or concerns (about VR), don’t hesitate to contact me. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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Shift switch?
by Lorna Cameron 12 Oct '16

12 Oct '16

Hi all, Would anyone be able to trade a VR shift with me? I have a shift AND a meeting this Thursday, October 13 morning at 9:00. I will happily trade for another shift, as long as it's not Monday or Tuesday morning, as I'm not here then. Thank you, Lorna Cameron

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