- Lib-virtual-ref - University of Manitoba Mailing Lists

Betty's chat help problems
by lib-virtual-ref＠lists.umanitoba.ca 07 Jul '11

07 Jul '11

Hi everyone, Due to ongoing problems with my libraryh3lp user account I'm not able to log in to chat reference. I'm hoping to get it sorted out by the libraryh3lp developers, but in the meantime I won't be able to cover the Management shift this morning, and possibly not my own regular shift on Wednesday from 1-2pm. I'll keep you posted. thanks Betty

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Wednesday help once again?
by lib-virtual-ref＠lists.umanitoba.ca 21 Jun '11

21 Jun '11

Hi everyone, I will be at ALA next week and probably can't do my Wednesday 1pm-2pm shift. Would anyone be able to cover for me? I am happy to trade. Thanks Betty

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VR chat sessions not showing up as being online
by lib-virtual-ref＠lists.umanitoba.ca 15 Jun '11

15 Jun '11

I am having trouble today with the chat sessions saying that they are offline but a current conversation is taking place. Marie ___________________________ Marie Speare Liaison Librarian Sciences and Technology Library University of Manitoba Winnipeg, Manitoba R3T 2N2 email: speare(a)cc.umanitoba.ca phone: (204) 474-7063

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Wednesday 1-2pm VR coverage?
by lib-virtual-ref＠lists.umanitoba.ca 07 Jun '11

07 Jun '11

Hi all, I have a conflict with my regular VR shift tomorrow from 1-2pm. Can someone cover this? I am happy to trade for another shift. Thanks! Betty

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Libraryh3lp still offline today
by lib-virtual-ref＠lists.umanitoba.ca 06 Jun '11

06 Jun '11

Hi everyone, Libraryh3lp was upgraded yesterday and it is still offline. The developers report that it should be functional later today, but i think that we can still expect it to be a bit unstable for a day or two. thanks Betty

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VR Unstaffed
by lib-virtual-ref＠lists.umanitoba.ca 30 May '11

30 May '11

Not sure who to notify, but VR appears to be unstaffed. -- Lyle Ford (204) 474-6590 (204) 291-9070 - mobile

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VR covereage on Wednesday May 25
by lib-virtual-ref＠lists.umanitoba.ca 24 May '11

24 May '11

Can anyone do my 1-2pm shift on Wednesday May 25? many thanks Betty

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New Virtual Reference Group on staff.lib
by lib-virtual-ref＠lists.umanitoba.ca 18 May '11

18 May '11

As a result of this morning's Reference Community Forum, I've created a new group on staff.lib that I hope will support ongoing collaborative work on the virtual reference service. You're invited to join! You can find the group by clicking on the Groups link in your Personal Tools in staff.lib, or by going to this link: http://staff.lib.umanitoba.ca/node/3076 The powerpoint, discussion ideas, readings and VR competencies from this morning's Forum have been posted on the Group site. Thanks for a lively and informative session this morning, looking forward to more good things to come! cheers Betty

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Preparation for Friday's Reference Community Forum
by lib-virtual-ref＠lists.umanitoba.ca 04 May '11

04 May '11

The Reference Community Forum is fast approaching, and my hope is that attendees will drive the conversation about our virtual reference service. Please go to staff.lib to add your comments, questions and concerns: http://staff.lib.umanitoba.ca/node/3072 We'll use them to spark our discussion on Friday May 6, 9:30am in the Archives Classroom. See you there! Betty

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emoticons
by lib-virtual-ref＠lists.umanitoba.ca 03 May '11

03 May '11

Is there a way to disable the emoticons on the Library H3lp conversation window? When I cut and paste info with parentheses, it looks normal on the response window (library staff side) but one I hit Return/Send , the left parentheses automatically converts into a frowny face emoticon. So far nobody has commented on it (I don't know if it appears the same way on the patron's screen) but one day, someone's bound to ask why I am giving them a "cranky face". Daisy Santos, Library Assistant Reference & Research Services Neil John Maclean Health Sciences Library University of Manitoba 770 Bannatyne Avenue Winnipeg, MB R3E 0W3 Canada Tel 204-789-3518 Fax 204-789-3922 Home page: <http://umanitoba.ca/libraries/health/> http://umanitoba.ca/libraries/health/ Facebook page: <http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Sci ences-Libraries/98627719719> http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie nces-Libraries/98627719719 Twitter: http://twitter.com/healthlibrary/

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