Hi everyone,

Please see the link below to access a webinar recording below (which I haven't listened to yet) and here's the link to the Rider Happiness report for Canada:

https://blog.transitapp.com/wp-content/uploads/2021/05/RHB-Report_CAN.pdf

*Note*: This data is from Transit app users and the goal is to get transit agencies to subscribe to the service for reports. Still, it provides some potentially helpful information.

cheers, Beth

---------- Forwarded message --------- From: Elizabeth Resta elizabethresta@gmail.com

Fellow transportation enthusiasts,

I wanted to share the results of Transit's April 2021 Rider Happiness Benchmark survey. Findings could be helpiness as you're thinking about building out your organization's post-COVID transportation plan.

https://blog.transitapp.com/case-study/rider-happiness-benchmarking-survey-s...

There will be a webinar Thursday, May 27th, 2pm PT if you're interested in diving deeper into the results. There's also a link to the full report.

Some takeaways:

- Transit riders are incrementally returning and feeling optimistic about riding more. - They’re getting vaccinated at an even higher rate than the general population. - Transit riders' overall satisfaction with their agency has increased since November (but some agencies have risen in the rankings, while others have fallen).

Happy reading,

Beth

--- Beth Resta elizabethresta@gmail.com