November 2011 - Lib-virtual-ref - University of Manitoba Mailing Lists

VR tip - transparent pixel links
by Janet Rothney 16 Nov '11

16 Nov '11

Hi all, Some of you may already know this, but I wanted to pass on a little tip I learned during my last VR shift. I had two patrons who were having trouble accessing articles through GetIt@UML; they were getting this link instead of the full text of the articles - http://sfxhosted.exlibrisgroup.com.proxy2.lib.umanitoba.ca/umanitoba/img/aj… The lovely Jen Funk informed me that this URL (both of my patrons asked about the "transparent pixel link") means that the patron has too many windows open with GetIt@UML info. If they close some and try again everything should be fine. Hope that helps, Janet Janet Rothney Dentistry Librarian Neil John Maclean Health Sciences Library University of Manitoba 789-3656 Janet_Rothney(a)umanitoba.ca http://libguides.lib.umanitoba.ca/health/

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VR unstaffed?
by Betty Braaksma 14 Nov '11

14 Nov '11

Just noticed that VR was offline at 1:25pm - I am currently covering, but have a meeting at 2:30. Betty

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Virtual Reference Ok now
by Betty Braaksma 07 Nov '11

07 Nov '11

Here's the latest tweet from Libraryh3lp: "Everything looks good now. If you are still having trouble, logout/in."

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Virtual ref problems
by Betty Braaksma 07 Nov '11

07 Nov '11

Good morning, Libraryh3lp is currently working on some access problems. I'll let you know when they report it's fixed. Betty

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Need help with VR shifts: November 14 & 15th
by Daisy Santos 02 Nov '11

02 Nov '11

I will be on away on November 14th & 15th and wondering if anyone would be willing to trade VR shifts with me. These are my shifts: Monday, November 14th from 10 am - 11 am AND/OR Tuesday, November 15th from 4 pm - 5 pm Daisy Santos, Library Assistant Reference & Research Services Neil John Maclean Health Sciences Library University of Manitoba 770 Bannatyne Avenue Winnipeg, MB R3E 0W3 Canada Tel 204-789-3518 Fax 204-789-3922 Home page: <http://libguides.lib.umanitoba.ca/health/> http://libguides.lib.umanitoba.ca/health/ Facebook page: <http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Sci ences-Libraries/98627719719> http://www.facebook.com/pages/Winnipeg-MB/University-of-Manitoba-Health-Scie nces-Libraries/98627719719 Twitter: <http://twitter.com/healthlibrary/> http://twitter.com/healthlibrary/

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VR at 11am today (Nov 2)
by Betty Braaksma 02 Nov '11

02 Nov '11

....was someone scheduled to be on at 11am?

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