Hi Nicole,
I would like to let you know that the WRHA Twitter account has been added to LibApps. At this moment, the integration is limited to LibAnswers. I have added that account to the LibAnswer queue. Thus, users can send tickets to LibAnswers via Twitter. The tickets will then come into our open Tickets queue.
I am ccing Lib-VR since there is only one ticket queue in LibAnswers. It is used by both UM and WRHA.
Cheers,
Wei
From: Nicole Askin
Sent: April 30, 2018 10:05 AM
To: Wei Xuan <Wei.Xuan(a)umanitoba.ca>
Subject: RE: social channels integration
204-227-6242
From: Wei Xuan
Sent: April 30, 2018 10:04 AM
To: Nicole Askin <Nicole.Askin(a)umanitoba.ca<mailto:Nicole.Askin@umanitoba.ca>>
Subject: RE: social channels integration
I also need the answer to the question
Help us keep your account safe.
Verify your identity by entering the phone number associated with your Twitter account.
Hint: Your phone number ends in 42
Wei
From: Nicole Askin
Sent: April 30, 2018 10:02 AM
To: Wei Xuan <Wei.Xuan(a)umanitoba.ca<mailto:Wei.Xuan@umanitoba.ca>>
Subject: RE: social channels integration
Hi Wei,
Twitter - username WRHAVL, password Service2018all
Thanks,
Nicole
From: Wei Xuan
Sent: April 30, 2018 10:00 AM
To: Nicole Askin <Nicole.Askin(a)umanitoba.ca<mailto:Nicole.Askin@umanitoba.ca>>
Subject: RE: social channels integration
Hi Nicole,
Do you want to set up Facebook or Twitter integration? I will need the credentials in order to add them to libapps.
Cheers,
Wei
From: Nicole Askin
Sent: April 27, 2018 2:00 PM
To: Wei Xuan <Wei.Xuan(a)umanitoba.ca<mailto:Wei.Xuan@umanitoba.ca>>
Subject: social channels integration
Hi Wei,
Could you please add @WRHAVL to the Social Channels Integration in LibApps?
Thanks,
Nicole
