- Lib-virtual-ref - University of Manitoba Mailing Lists

EZProxy blacklist and error webpage
by Wei Xuan 24 Nov '16

24 Nov '16

Hi, Our EZproxy authentication script has been attacked. We are blacklisting certain countries where the attacks were from. As a result, legitimate users from those countries will also be blocked. They will see the following webpage and have to contact IST in order to whitelist their specific IP addresses. [cid:image001.png@01D24641.FBD82230] Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710

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Off Campus Authentication Working Again
by Allison Erhardt 05 Nov '16

05 Nov '16

Hi All, doesn't look like anyone is on chat right now, but I've got off campus authentication working again. It was I who broke it yesterday. Moral of the story: don't make changes at 4:30 on a Friday during a strike and only test from on campus. Lesson Learned: I like working from home in my PJs. :-P Please accept my apologies for those who had to deal with angry people. I'm sorry about that. Allison

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Revision to: VR Schedule updates to January 201
by Bill Poluha 31 Oct '16

31 Oct '16

Hello, I made a mistake describing the final day before our December break which is a THURSDAY. (Thanks to Justin Fuhr for catching it!) The Friday rotation in January is amended. My apologies for any inconvenience. Here is the correct information: Last day of work before the holiday break: Thursday, December 22, 2016 VR Closes: 3:30 pm First day back to work, Tuesday, January 3, 2017: VR hours: 9:00 am – 4:00 pm Friday Rotations January 2017 : Jan. 6: Sci/Eng/Agr Jan 13, Dafoe Jan. 20, Health Sciences Jan. 27, Arch/FA/Music/Mgmt For the latest schedule please see: http://staff.lib.umanitoba.ca/vrschedule The Winter 2017 schedule is still forthcoming. I’ll send out an announcement when it is completed. As always, should you have any questions or concerns (about VR), don’t hesitate to contact me. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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VR Schedule updates to January 2017
by Bill Poluha 31 Oct '16

31 Oct '16

Hello, Here are a few updates heading into the holiday break and the beginning of Winter term. Last day of work before the holiday break: Friday, December 22, 2016 VR Closes: 3:30 pm Afternoon Rotation: Science/Engineering/Agriculture First day back to work, Tuesday, January 3, 2017: VR hours: 9:00 am – 4:00 pm Friday Rotations January 2017 : Jan. 6: Dafoe Jan 13, Health Sciences Jan. 20, Arch/FA/Music/Mgmt Jan. 27 Sci/Eng/Agr For the latest schedule please see: http://staff.lib.umanitoba.ca/vrschedule The Winter 2017 schedule is still forthcoming. I’ll send out an announcement when it is completed. As always, should you have any questions or concerns (about VR), don’t hesitate to contact me. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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Shift switch?
by Lorna Cameron 12 Oct '16

12 Oct '16

Hi all, Would anyone be able to trade a VR shift with me? I have a shift AND a meeting this Thursday, October 13 morning at 9:00. I will happily trade for another shift, as long as it's not Monday or Tuesday morning, as I'm not here then. Thank you, Lorna Cameron

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patrons records not found in Alma
by Wei Xuan 27 Sep '16

27 Sep '16

Hi, A decision was made last Thursday in the management group meeting to purge inactive patron records with a total balance below $20. If a patron (most likely he or she graduated in the past) would like to pay the fine but you cannot find the record in Alma, it means the patron record has been purged. This patron doesn't need to worry about the balance anymore. It is just a one-time occurrence. Cheers, Wei Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710

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students not receiving email notifications
by Wei Xuan 26 Sep '16

26 Sep '16

Hi, We noticed that some patrons are unable to receive any email notifications. It's because no email addresses in their record have been marked as preferred. We have contacted IST to check the Iridium adaptor. At the same time, if you come across a patron record like this, please manually open the email address and check the yes option in the Preferred address section. It will temporarily fix the problem until IST release a solution. Cheers, Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710

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how inactive patrons pay their balance
by Wei Xuan 26 Sep '16

26 Sep '16

Hi, The procedure to enable inactive patrons to make online payments have been published on Staff.lib. I also attached a copy in this email for your convenience. Cheers, Wei Wei XUAN | Head, Libraries Systems | University of Manitoba Libraries | 204-474-6710

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VR Contacts while Bill is away
by Bill Poluha 14 Sep '16

14 Sep '16

Hi, I’ll be away from Sept. 15 – Oct. 5. Returning to work on Oct. 6. While I’m away here’s who to contact for VR matters: Christine Shaw (christine.shaw(a)umanitoba.ca): VR operations, staff, policy, schedules Wei Xuan (wei.xuan(a)umanitoba.ca): Ask Us software LibAnswer/LibChat issues Remember that we now have the following resources as well: http://staff.lib.umanitoba.ca/vrguide Thank you. Bill Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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VR Staff Guide
by Bill Poluha 13 Sep '16

13 Sep '16

Hi, I am in the process of updating our VR staff guide and working out how to best organize the content. Now all VR Staff info is located on Staff.Lib: http://staff.lib.umanitoba.ca/vrguide The old Virtual Reference Staff LibGuide (http://libguides.lib.umanitoba.ca/vrguide) has some out of date info and is presently being revised and updated. I have also set the Virtual Reference Staff LibGuide to Private so it will not be accessible to the public. Should you have any questions or suggestions, don’t hesitate to contact me. Bill VR Coordinator Bill Poluha | Librarian, Sciences and Technology Library | University of Manitoba | 204.293.5635 Liaison for: Astronomy<http://libguides.lib.umanitoba.ca/astronomy>, Physics<http://libguides.lib.umanitoba.ca/physics>, and Statistics<http://libguides.lib.umanitoba.ca/statisticsscitech>

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