November 2017 - UMPlan-Clients - University of Manitoba Mailing Lists

November Build Your Budget Sessions Available now!
by Kristine Ward 08 Nov '17

08 Nov '17

To continue supporting you through the budgeting process, additional UMPlan Build Your Budget sessions have been scheduled throughout the month of November. Work at your own pace with the UM support team at your fingertips for assistance and to respond to your questions related to the system functions. These sessions are available for registration on the LOD Course Registration site<https://umanitoba.gosignmeup.com/public/Course/browse?viewstate=eyJWaWV3TGl…>. To register please use the access code of BUDGET17 ________________________________ Please note: Courses which have no registered participants are subject to cancellation. If you plan on attending a session, please register in advance. Thank-you for your cooperation. Kristine Ward Assistant Manager, Financial Systems Financial Services 410 Administration Building Winnipeg, Manitoba ∙ R3T2N2 ∙ Canada Phone: 204.272.1669 www.umanitoba.ca<http://www.umanitoba.ca/eprocurement> [Description: Description: http://tbn0.google.com/images?q=tbn:JWqAYu8g-fuy0M:http://www.umanitoba.ca/…]<http://images.google.ca/imgres?imgurl=http://www.umanitoba.ca/chemistry/new…> þ Please consider the environment before printing this e-mail

1 0

RESOLVED: UMPlan System Availability
by Kristine Ward 07 Nov '17

07 Nov '17

Good Evening The UMPlan system is now available for all clients; you can proceed to log in and continue work on your budget. The incidents experienced over the last few days were unrelated and each required the engagement of Oracle, our service provider, to apply a resolution. Your support teams within the University of Manitoba for this system are committed to maintaining system stability and availability for you; we continue to work with our software provider to monitor & improve the systems performance. Thank-you ________________________________ Kristine Ward Assistant Manager, Financial Systems Financial Services 410 Administration Building Winnipeg, Manitoba ∙ R3T2N2 ∙ Canada Phone: 204.272.1669 www.umanitoba.ca<http://www.umanitoba.ca/eprocurement> [Description: Description: http://tbn0.google.com/images?q=tbn:JWqAYu8g-fuy0M:http://www.umanitoba.ca/…]<http://images.google.ca/imgres?imgurl=http://www.umanitoba.ca/chemistry/new…> þ Please consider the environment before printing this e-mail

1 0

UMPlan System Availability
by Kristine Ward 07 Nov '17

07 Nov '17

The UMPlan system is currently unavailable; individuals who were logged in are experiencing system errors and those trying to access the system are unable to. This incident is being treated with the highest priority; University of Manitoba resources are engaging the software provider for a resolution. Thank-you for your patience and understanding. ________________________________ Kristine Ward Assistant Manager, Financial Systems Financial Services 410 Administration Building Winnipeg, Manitoba ∙ R3T2N2 ∙ Canada Phone: 204.272.1669 www.umanitoba.ca<http://www.umanitoba.ca/eprocurement> [Description: Description: http://tbn0.google.com/images?q=tbn:JWqAYu8g-fuy0M:http://www.umanitoba.ca/…]<http://images.google.ca/imgres?imgurl=http://www.umanitoba.ca/chemistry/new…> þ Please consider the environment before printing this e-mail

1 0

RESOLVED: UMPLAN System Errors
by Kristine Ward 07 Nov '17

07 Nov '17

Good Morning Yesterday we shared with this group that UMPlan was not functioning properly and clients were experiencing error messages when accessing forms and reports. We are happy to advise that all issues have been resolved and the planning and budgeting tool is now working as expected. We apologize for any inconvenience and thank-you for your patience while teams worked towards reinstating this service for you. Kristine Ward Assistant Manager, Financial Systems Financial Services 410 Administration Building Winnipeg, Manitoba ∙ R3T2N2 ∙ Canada Phone: 204.272.1669 www.umanitoba.ca<http://www.umanitoba.ca/eprocurement> [Description: Description: http://tbn0.google.com/images?q=tbn:JWqAYu8g-fuy0M:http://www.umanitoba.ca/…]<http://images.google.ca/imgres?imgurl=http://www.umanitoba.ca/chemistry/new…> ? Please consider the environment before printing this e-mail

1 0

UMPlan System Errors
by Kristine Ward 06 Nov '17

06 Nov '17

The UMPlan system did not refresh properly over the weekend; resulting in error messages when accessing all functions in the system. We are working with IST to reinstate service as quickly as possible. Once the issues have been resolved an update will be provided. Thank-you for your patience and understanding. ________________________________ Aurora Finance Customer Service Phone: 204.480.1001 http://umanitoba.ca/computing/renewal/aurora/finance/index.html [Description: Description: http://tbn0.google.com/images?q=tbn:JWqAYu8g-fuy0M:http://www.umanitoba.ca/…]<http://images.google.ca/imgres?imgurl=http://www.umanitoba.ca/chemistry/new…> þ Please consider the environment before printing this e-mail

1 0